NEED TO KNOW

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Rights:

All services provided by the designer shall be for the exclusive use of the client other than for the designer’s promotional use. Upon payment of all fees, the following reproduction rights for all approved final designs created by the designer for this project shall be granted:

• Client to gain full transferable rights to brand identity.
• Client to gain full license to reproduce works through commercial printers.

Ownership:
The client shall be entitled to full ownership of all final artwork created during the project upon full payment of the agreed fee.

Communication:
The designer can be reached by telephone from Monday to Friday between 9am and 5pm or alternative emailed to info@creidesigns.com

Payment schedule:

• The client will make a 50 % deposit prior to work commencing.
• The project can be scheduled once the deposit is received by the designer.
• The deposit non-refundable.
• The remaining 50 percent is payable to the designer upon completion of the project, and before original artwork is supplied to the client.

Delayed payment:
If, after the project has commenced, subsequent invoices are not paid within 30 days, a 5 percent “delayed payment” fee will be charged. This initial 5 percent figure will be added upon each recurring 30 day period until the full amount has been received by the designer.

Cancellation:
If after project commencement client communication (face-to-face, telephone, or email) stops for a period of 180 days, the project can be cancelled, in writing by the designer, and ownership of all copyrights shall be retained by the designer. A cancellation fee for work completed shall be paid by the client, with the fee based on the stage of project completion. The fee will not exceed 100 percent of the total project cost.

Miscellaneous:
Samples: The client shall provide the designer with samples of print design that result from the project deliverables. Such samples shall be representative of the highest quality of work produced. The designer may use such copies and samples for publication, exhibition, or other promotional purposes.

The designer shall have the right to photograph all completed designs or installations and shall have the right to use such photographs for publication, exhibition, or other promotional purposes.

Confidentiality:
The client shall inform the designer in writing before the project commences if any portion of any material or information provided by the client or if any portion of the project is confidential.

Indemnity:
The client agrees to indemnify and hold harmless the designer from any and all claims, demands, losses, causes of action, damage, lawsuits, judgments, including attorneys’ fees and costs, but only to the extent caused by, arising out of, the work supplied by the designer.

Consensus:
A document containing the above terms and conditions will be supplied via email along with the first invoice. Acceptance should be stated in an email reply.

These terms and conditions apply to the e-mail communication, attachments and all subsequent communications and attachments Crei Designs Laser and Vinyl Projects (PTY) Ltd, (enterprise nr:2017/006002/07) may send you (collectively referred to as “the communication”).

The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of the individual or entity to whom we have addressed the communication and others authorized by us to receive it. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful.

If you are not the intended recipient of this e-mail (or such person’s authorized representative), then:

(a) Please notify the sender of this e-mail immediately by return e-mail, facsimile or telephone and delete this message from your system;

(b) You may not print, store, forward or copy this message or any part thereof or disclose or cause information in this message to be disclosed to any other person.

We are not liable for the improper or incomplete transmission of the information contained in this communication, or for any delay in its receipt.

We are not liable for any harm or loss resulting from malicious software code or viruses in this e-mail or its attachments, including data corruption resulting there from.

Any advice or information contained in this e-mail is subject also to any governing agreement between us.

Only duly authorized staff acting within the scope of their authority are able to bind us contractually. Unless expressly indicated as such, nothing in this e-mail constitutes an offer, warranty or representation from us.

E-mails sent to us will only be regarded as having been received by us once we expressly acknowledged receipt thereof. We will be deemed to have sent an e-mail once reflected as sent on our e-mail server.

If this communication contains offensive, derogatory or defamatory statements or materials, it means the message has been sent outside the sender’s scope of employment with us and only the sender can be held liable in his/her personal capacity.

All our customers have the option to use their own courier or services listed below, which will be quoted separately:

Same Day Express
For those extremely urgent consignments required at their destination on the same day as their collection. Note this applies to major centers only. Should this service be required outside a main center prior consultation with The Courier Guy office is very important. Please Note: This service is subject to availability of commercial airline flights.

Late Express Same Day
For those extremely late urgent consignments required at their destinations on the same day as collected. Please Note: This service is subject to the consignment being ready at 15:00 pm and delivery being effected within 90 minutes after collection.

Same Day Express
For those urgent consignments required at their destinations on the same day as collection. Please Note: This service is subject to the consignment being ready after 11:00 am but before 15:00 pm and delivery being effect within 90 minutes after collection.

Same Day Economy
For those semi-urgent consignments required at their destination on the same day as collected. Note this applies to Johannesburg and Pretoria only. Please Note: this service is subject to the consignment being collected by 11:00 am of the same day.

Overnight Courier
Delivery by 11:00 am the following day. Applies only to major centers i.e. Cape Town, Durban, Johannesburg, Port Elizabeth, and Pretoria etc. Please Note: * If a specific time is required for the consignment to be delivered by kindly state this very clearly on the waybill under the remarks section stating the time which it must be delivered. * Consignments collected on Friday will only be delivered on Monday by 10:30 am. If a Saturday delivery is required this must be clearly marked on the waybill. This will also apply to those consignments collected before a public holiday.

Normal Air
Applies mainly to those consignments which are heavy or bulky and which are not urgently required the next morning. Delivery is normally within 24 to 36 hours. Deliveries to regional centers will take approximately 48 to 96 hours depending on the situation. Kindly liaise with The Courier Guy office before sending your consignment away.

Economy
Applies to all those consignments which are not time sensitive and which may be too large to send express / airfreight. The average transit times vary from a 36 hour service (Durban, Bloemfontein) to 120 hours.